Privacy Policy

1. Information We Collect

When you book an appointment, purchase a gift voucher, or make an enquiry at The Beauty Barn Leicester (Hall Farm Barn, Beeby Road, Scraptoft, LE7 9SJ), we may collect:

• Contact details: Your name, email address, phone number, and postal address.
• Consultation & Health Information: Medical history, skin conditions, allergies, and contraindications necessary to perform safe, insurance-compliant treatments.
• Booking records: Treatment history, dates, therapist preferences, and transactional records.

2. How We Use Your Data

Your personal information is used solely to:

• Process and confirm your spa and beauty bookings via our booking system (Fresha).
• Ensure treatments, active cosmeceuticals, and massage therapies are safe for you.
• Communicate important appointment reminders, arrival gate instructions, and patch test reminders.
• Respond to your enquiries and provide customer support.

3. Booking System & Third-Party Processors

We use Fresha as our verified salon management and booking platform. When booking online, your payment card details and booking details are securely encrypted and processed in accordance with PCI-DSS standards. We never store complete credit or debit card numbers on our local systems.

4. Analytics & Cookies

Our website uses minimal analytical cookies (such as Google Analytics and Microsoft Clarity) to understand website performance and improve visitor experience. You can manage or disable cookies via your browser settings at any time.

5. Your Rights

Under UK GDPR, you have the right to access, rectify, or request deletion of your personal data held by us, subject to statutory medical and insurance record-keeping requirements. To exercise your rights, please contact us at:

Email: thebeautybarn.leic@gmail.com
Phone: 07535 243827